differences just always had the calls coming in in the middle of the night for me. I figured out what I had needed. Thank you

down for days without any support - Support is clueless on tech support and just reverts to scripted responses or sending through help articles - No idea on plans, pricing and upgrades. Our plan was apparently legacy and we weren't able to upgrade without starting up a whole new account. We would then apparently get no refund on the old plan (which was only half through its term) and also no assistance migrating to the new account. Our account ran out of storage space and they offered us no solution to increase it. - Server constantly crashes and can't run our website with no explanation or help from support as to why. There's much more but these are the highlights. Even if you're just looking for simple hosting I would steer well clear and give your money to a hosting company that actually cares about its customers.