Great option for web hosting in Canada. My needs were basic and I'm only paying a few bucks a month, but they treated me very...展开
professionally and walked me very patiently through the entire process of getting my site up and running. They even reached out a few days later to ask how everything was going! My site is running smoothly now and I'm looking forward to building it up more. Great experience here.
Have been doing business using the same domains for more than 15 years and upon transferring them to CanSpace almost half of ...展开
my contact list says my emails are going to their spam filter - only Gmail accounts were reliably receiving messages from our domains. Of course CanSpace had no idea what I was talking about but this is the same host that repeatedly cited 'propagation time' and 'client email configuration' as the reason for almost 48 hours downtime with the transfer of these domains. In the end it turned out that their 'senior' tech discovered that our MX records had been incorrectly entered -- but no apologies offered for the lies told by their incompetent support staff. I should further add that this was only discovered after raising almost a dozen tickets because guess what? Despite claiming to offer 24/7 telephone support, their phone lines were mysteriously down when we called as they were "in the middle of moving offices" - of course. When I escalated the situation to owner Sunil and explained how messages from our domains were being blocked by half our address book since transferring them to Canspace, I was told to sign up for Amazon SES (Simple Email Service) - at an added cost - to better ensure that our messages were whitelisted. Fifteen years using the same domains with various hosts, no problem. Day one and every day after with Canspace, half the messages being sent from our domain are blocked. It was such a disruption to our business during our busiest time of year that we had to switch to using a Gmail account to ensure reliable email communication. The eventual solution? Transferring the domains the hell away from CanSpace to Namespro based in Vancouver. Total downtime? 3 hours but more importantly once again all of our emails are reaching our clients and the nightmare that is CanSpace is thankfully over. Deal with CanSpace at your own risk.
I own a hotel and was promised by my go daddy sales person, that website designers are fully knowledgeable of hotel web site ...展开
design. Eight designers later, up front over charged me an additional $500 claiming I needed an e commerce site. I don’t be a I have software for that. Total of $2500. Six months later I said your fired. Shortly I receive my website reworked same misspelled words. 106 phone calls to customer service because I was promised a full credit. Four months later no credit. I charge back with my credit card and go daddy lies and said that I never contacted the company. Then I’m told to eliminate my charge back and I will get my refund. I’m told I will get a call xmas eve 2019. I receive a call and this disrespectful employee tells me I’m getting $500 back take it or leave it.
He threatens me to hang up and does. I call and ask for his name and employee number. He calls me back and threatens me as I told him kindly I was sending a letter to senior management and he says if you already have a contact there you don’t need me. Quote im not giving you my employee information. He hangs up on me and disconnects my own developed hosting on my hotel web site. Go daddy employee did this to be vindictive. I called back and got the site reinstated. I sent two emails to senior management no response. I am going to the next steps if I’m not treated like a professional. I have been a customer for 30 years. This company is out of control.....no resolution to a issue. Worst business I have ever come across.