Great option for web hosting in Canada. My needs were basic and I'm only paying a few bucks a month, but they treated me very...展开
professionally and walked me very patiently through the entire process of getting my site up and running. They even reached out a few days later to ask how everything was going! My site is running smoothly now and I'm looking forward to building it up more. Great experience here.
After experiencing a series of worrisome practices exhibited by my previous host [ - ie - trying to charge 3x more for the sa...展开
me service & insisting it was ‘the better option …’] I went searching for alternate web hosting services. Quite simply, I am so happy & grateful to have found Host Papa & can confirm the multitude of very positive reviews.
Right from the start, communication has been, and continues to be, superb – I couldn’t believe I received responses that were so quick and so helpful! Moreover, I was very pleased to receive detailed updates providing overview(s), next-steps, and instructions which better enabled me to have things up and running as quickly as we did.
And finally, I love that they’re Canadian & not too far from my home 😊
In short, great people doing a great job
Have been doing business using the same domains for more than 15 years and upon transferring them to CanSpace almost half of ...展开
my contact list says my emails are going to their spam filter - only Gmail accounts were reliably receiving messages from our domains. Of course CanSpace had no idea what I was talking about but this is the same host that repeatedly cited 'propagation time' and 'client email configuration' as the reason for almost 48 hours downtime with the transfer of these domains. In the end it turned out that their 'senior' tech discovered that our MX records had been incorrectly entered -- but no apologies offered for the lies told by their incompetent support staff. I should further add that this was only discovered after raising almost a dozen tickets because guess what? Despite claiming to offer 24/7 telephone support, their phone lines were mysteriously down when we called as they were "in the middle of moving offices" - of course. When I escalated the situation to owner Sunil and explained how messages from our domains were being blocked by half our address book since transferring them to Canspace, I was told to sign up for Amazon SES (Simple Email Service) - at an added cost - to better ensure that our messages were whitelisted. Fifteen years using the same domains with various hosts, no problem. Day one and every day after with Canspace, half the messages being sent from our domain are blocked. It was such a disruption to our business during our busiest time of year that we had to switch to using a Gmail account to ensure reliable email communication. The eventual solution? Transferring the domains the hell away from CanSpace to Namespro based in Vancouver. Total downtime? 3 hours but more importantly once again all of our emails are reaching our clients and the nightmare that is CanSpace is thankfully over. Deal with CanSpace at your own risk.
I’m from asian region, I was using lunarpage hosting for my domain and my clients’, yesterday all the webmail and the cpanel ...展开
stop working. I sent email to the support which usually will reply within an hour, No reply till 12 hours later. They replied that my server was migrated to Hostpapa, need to change some settings to make thing works!!! And the fix was not working!!!! And I’m still waiting for reply to help me fix it!!!