CanSpace has been a pleasure to work with. Our website was repeatedly being hacked with our previous host, and on top of that...展开
half of our email was ending up in our client's spam boxes. CanSpace completely cleaned up our website during the migration and since the switch, we have had no email issues whatsoever. My only regret is that we didn't switch years ago.
The level of customer service is outstanding. The team is very helpful, friendly and efficient.
Three Words: Host From...
Have been doing business using the same domains for more than 15 years and upon transferring them to CanSpace almost half of ...展开
my contact list says my emails are going to their spam filter - only Gmail accounts were reliably receiving messages from our domains. Of course CanSpace had no idea what I was talking about but this is the same host that repeatedly cited 'propagation time' and 'client email configuration' as the reason for almost 48 hours downtime with the transfer of these domains. In the end it turned out that their 'senior' tech discovered that our MX records had been incorrectly entered -- but no apologies offered for the lies told by their incompetent support staff. I should further add that this was only discovered after raising almost a dozen tickets because guess what? Despite claiming to offer 24/7 telephone support, their phone lines were mysteriously down when we called as they were "in the middle of moving offices" - of course. When I escalated the situation to owner Sunil and explained how messages from our domains were being blocked by half our address book since transferring them to Canspace, I was told to sign up for Amazon SES (Simple Email Service) - at an added cost - to better ensure that our messages were whitelisted. Fifteen years using the same domains with various hosts, no problem. Day one and every day after with Canspace, half the messages being sent from our domain are blocked. It was such a disruption to our business during our busiest time of year that we had to switch to using a Gmail account to ensure reliable email communication. The eventual solution? Transferring the domains the hell away from CanSpace to Namespro based in Vancouver. Total downtime? 3 hours but more importantly once again all of our emails are reaching our clients and the nightmare that is CanSpace is thankfully over. Deal with CanSpace at your own risk.
becerfull don't believe anything they say, I have got the a Wordpress business plan as the advisor Simon () as recommended th...展开
en after 30days (when cancelation option is unable) he said that I must upgrade my plan from $200 to $800 plan (VPS) I agree and trust him, but since we update my site keep having problems, so then he say that we need to upgrade into $1500 plan (not going to happened)
I try to cancel my account with them over email and they keep ignoring trying to get me to pass the 30 days cancelation again!!!!!!!!!
not going to happened!!!!!!!!!!
I found a way to cancel it from the website on the last day!
I will never give them a business and definitely not recommend.
Today I have switch to Linode.com got a dedicated server from them and and c-panel from c-panel.
works fast and good