I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展开
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
I do not know how Craig reited this company at 9 points, it is a dissaster!
Unstable network, dropping packets or disconnects...展开
almost every day.
Technical team answering very quick, but some of them knowledge very poor and they can do simple L1 works only.
Servers are tower based, not a rack mounted!
Servers are OVERPRICED! Follow the configuration and support I got, there are much better options in the market.
Sales pushing to pay upfront. If you want to try their services - PLEASE DON'T PAY LONGER THAN 1 MONTH! The advice may save lot's of money and nervous.