I am in the process of transferring my email from Digital Space (DS) to Domain.com. When I started the process on July 1, 202...展开
1 they said it would take 24 - 48 hours to complete.
They started the process to transfer. Customer Support is totally clueless.They asked me to call DS to provide them with needed information, which I did. I called back at 24 hours and they said they they need more information; I called DS and got it. I had to wait another 24 - 48 hours.
I called MANY times over to the next 4 days and they said my account was pending because of problems on their backend software.
Support only responds by email and I no longer had email because they had control of my email and it was now defunct. They told me a senior support rep would call -- she/he never did.
At day 9 I gave up and called GoDaddy. I am just beginning the process so I can't comment on the results.
In summary -their support sucks, their knowledge is pitiful, and I truly believe that they lied to me repeated times.
DO NOT WORK WITH Domain.com
I have working on my website during my exams period and i was not free to continue and i asked for refund but they did not gi...展开
ve me my money and i submit many support messages to get my money back and because the are thieves they told me that the bank does not accept the refund i swear they are thieves they scammed me any many of my friend when we tried to rate them on trust pilot they have a deal with trustpilot to remove the bad rates