They will try to hold your domain hostage if you try to transfer service and make every attempt to persuade you to do it the ...展开
way they "recommend" so it can be done quicker- aka give them access to your desired new host. And byou have to contact them by phone to even get that far. Otherwise, they'll claim your request is "being reviewed" and they can't predict how long it will take. Since when does an owner or administrator need permission to move their domain? It's a crock and they're a mess.
I purchased the Cloud VPS and seriously this is the worst hosting provider i ever experienced.
My previous hosting provider i...展开
s A2 Hosting and maybe transferring my business to Fastcomet was the worst choice i ever made.
Please do your self a favour and choose another hosting provider.
First and most important issue was the performance on my previous hosting provider i was receiving an A-B grade on gtmetrix but when i transferred to fastcomet i went to F-E grade. They tried to increase the performance and went to B-C.
The technical support chat is not a technical support chat they just tell you to create a technical support ticket. As for the sale department they don't even read your questions they just reply whatever suits them. Also they lack a lot of features compare to their competitors.