we are using a domain for our company and it is just amazing over the years.
Customer Service Fail
They switch systems last year and manage to lock me out of my member zone account. I had to mail a notarized letter and a cop...展开
y of my passport in order to request my login information that they had change on me and sent to an expired email account. I had been a customer for 13 years and one day I'm locked out. After I recovered it, I decided I wanted to change providers because of the awful customer service and was told I had to wait 60 days before I could make changes. 60 days have passed, I have repeated requested to unlock my domain to change registrars and they still have not unlocked it. I've been talking to their customer service for two days for a simple thing like unlocking the domain.