So during a vacation, the invoice from E2E went unheeded for a week. This after being their customer for almost a year with r...展开
egular payments. Without any attempts to contact us for payment, E2E suspends our nodes, terminates the account and THEN calls us to get payment update. This is when our billing address is within a mile of their head office and data center. Who treats their customers this way?
Site 5 has the worst customer service. You can only chat, not talk to a an actual rep. They have constant issues with email p...展开
roviders; at the moment, neither Yahoo, nor Gmail will accept our mail from them. This has effectively shut down our ability to do business. Yahoo and AIM have not worked for 4 months. Gmail has been a week, but is the majority of the email market. Every time I chat, this is the answer (direct quote) " I wish I could give you a time frame however, but I don't have any means of providing you a reasonably accurate outline." If they can't fix a problem, give a timeframe, or allow you to talk to someone who knows a status, then it's time to look elsewhere. I certainly am.