Was with 123 reg, useless and appalling support - thats if you could even get through
Moved to eUKHost - night & Day.
s "Just another support issue" where I needed to do something to gain the renewal of my SSL on website - and didn't have a clkue.
Literally sortewd by Alec U in a few minutes, no drama, no difficulties, just 10/10 service - I have to ay as always
Keep doing what you all do, its brillaint !
Having worked in web hosting for 15 years, it's sad when you have to leave an review like this but I want to make future cust...展开
omers aware of what they're letting themselves in for.
When a company fails to acknowledge and do anything about its staff failures, you know it's time to take your business elsewhere. When staff fail to call back despite promises to do, when a company loses your data, when technical support staff display a lack of competence, and when a billing and ticketing system doesn't work, it begs the question of what this "technical" company is actually able to do. And then when the "feedback" department does everything but take feedback or address your customer service issues, there's nothing more you can do.
If you're looking for a reliable and competent technical operation, look elsewhere and stay as far away from eUKhost as possible.
I am speaking as someone who got his credit card charged 2 times more than he was supposed to, 119$ instead of 59$ fo...展开
r an annual basic hosting plan.
When I contacted FastComet sales, they offered to close my account and refund my credit card, and that just felt they are holding a gun at me and requesting me to comply with this theft, or-less . i haven't received any notification or email from them regarding a price surge as a fact!
even if they say they sent one i did not receive it anywhere , in addition i did not agree to a 100% increase in my basic annual hosting cost!
so if any of you experienced the same experience i will love to apply a Federal class action lawsuit regarding this particular action from their side.