I felt the need to refresh my 5-star review to Fast Comet left some years ago because of their impeccable performance.
If I h...展开
ad to choose only one thing that would justify my whole-hearted loyalty to this company is the quality of support I get from their people.
I have just received almost on-demand assistance and resolution from Yordan G. and it's not only the fact that these folks are kind and polite and effective! It's the feeling of confidence they give me that they care originally for my business and they have my back. And I am getting the same exact vibe from ALL of them, like Nickola A., Nikola G., Ivan P. and Elvis A.
They are managing to make it personal and as their client I feel really connected to this team... they are my people!
Thank you FastComet team for this feeling of security.
The most unbelievable experience I have had with any host... and I've had bad experiences with hosting companies before!
n.ch informed me there was scheduled maintenance. During this maintenance there was a power outage. Due to the power outage my server operating system was corrupted and was unable to boot. The technical team told me this was my problem and I needed to fix it. I would need to do an entire server reset and start again. All that data completely lost.
So in summary they absolutely destroyed my server then refused to help.
I believe the reason they refused to help is because they did not know how to solve the problem.
Thank god I have another backup server with another host in the USA. I was able to switch my sites over to that server instantly and only lost 12 hours of data.
Never in a million years will I use Green.CH again.
I still emphasize that I still cannot use your Live Chat service.
I need help with many technical issues. But every time i ne...展开
ed support, i have to create a ticket and wait for a reply.
This is very inconvenient for me and not true for the service package I bought.
In addition, I find my website browsing speed is not good either. It's quite slow.
Therefore, if I do not have Live Chat Support and cannot guarantee the connection speed, I will need a refund for this service.