Our company was received outstanding and very responsive customer service, great products and pricing, from Hoopla Hosting. We HIGHLY RECOMMEND them!
I see why it's cheap
They have limitation on everything! I am on highest shared plan, there's a limit on mailbox (4GB) although it's mentioned on ...展开
their sales page, but these people have a limitation on monthly bandwidth (100GB) too which is not mentioned anywhere, it just pops out every month, last time they told me that some crawler is eating away the bandwidth, but even after blocking it, the issue remains. At least put up a board saying that you have a limit on the resources, this is fraud man!
Been trying to our connect domain name to a website for a couple of weeks now. Called probably 20 times over this period and ...展开
he only ever answered once. Not even any answerphone service. He told me it would be easier to log a ticket. Did this, takes ages (sometimes) days to get a response. Keeps fobbing it off to different companies to deal with and each time it comes back to him. Have delt with a couple of other hosting companies before and it has always been a simple 15min task but Brad from Hoopla doesn't seem to want anything to do with it. Somehow he has locked our domain to his company even though the domain has been around for a couple of years and I can't even get in touch with him to find out why. As soon as I can figure this out i am transferring to another provider. Worst domain experience ever. Beware of this company.