We have been with fastcomet for more than a year. Really very good support, not like other. They even give you suggestion on ...展开
how to secure or optimize your servers. All the support is very supportive. The 4 stars reliability is because of the maintenance schedule, which cannot be moved. Don't get me wrong, they do notify the schedule by emails, but they just cannot do anything regarding the schedule that has been set. But that is the only con. Other than that, their service and support is super. Especially Yordan G, who execute our Dedicated server upgrade within minutes, from the planned 2 hours timeframe. Even Ms. Hristina from the billing department can act so fast, that make it possible for the upgrade to take place within a short periode of time. Need advice about monitoring? Answered by Mr. Viliyan. Then, what's next? After you know about the monitoring system, but don't know how to proceed? Just ask in the ticket, and Mr. Ivan set it up for me. What? Don't know what is wrong that made your server slow? Mr. Todor help me to diagnose. Great support and solid team work when they are handing over the ticket.
Thank you guys for supporting us all this time.
Simple and Clean Website, Pretty much the best Serverinterface i ever seen.
The Performance of the KVM-Server are just outsta...展开
Fast and modern Xeon-E5 Processors (for my Workspace, just perfect)
SSD-Performance is an Dream (cause of using NVMe)
Pricing is pretty Good too.
No Problems yet. Can't tell many about the Support.
They have limitation on everything! I am on highest shared plan, there's a limit on mailbox (4GB) although it's mentioned on ...展开
their sales page, but these people have a limitation on monthly bandwidth (100GB) too which is not mentioned anywhere, it just pops out every month, last time they told me that some crawler is eating away the bandwidth, but even after blocking it, the issue remains. At least put up a board saying that you have a limit on the resources, this is fraud man!
SCAMMERS! They offer a "14 day refund policy" as per their terms but once you've paid they refuse to honor this. I filed a ca...展开
ncellation request due to their service not being adequate for my requirements. So it's my fault that their VPS do not have a basic feature (TUN/TAP) even if they advertise that they do? These scammers will try to get every dollar they can out of you. They'd rather respond with lengthy robotic paragraphs that mean "no refunds" (contadicting their own TOS) than give back less than $10.