We entered over problems with a plugin (we are under wordpress) and as always the support was perfect. Both Ivan and Yordan a...展开
ssisted us, helped us and were of an immense assistance. And they as well as their colleagues are always there 24/7 whatever happens, even to improve performance. No blame game as with other companies, but efficient, reliable, extra quick and nice experts to support us. And our website has never loaded so quickly. We have been using Fastcomet for over two years now, and I can highly recommend it.
I started using SingleHop hosting in 2014. At some point it was acquired by INAP and I recently upgraded my server through IN...展开
AP. I really like the fact that when I need support I can get a human technician on the phone very quickly. And my service tickets (especially downtime reports) are picked up and handled within minutes, despite the fact that I don't pay for any type of service upgrade.
The response time is unparalleled and I believe this level service is much better than what you would find with a multibillion dollar megacorp hosting provider. INAP seems much more personal and genuinely helpful. More than once I called in and asked for help accessing my server I accidentally locked myself out of and they had a technician plugged in with a KVM sorting me out in very little time.
The speed of their hardware is excellent and their infrastructure is quite stable. I believe there has been one short outage since 2014. I wanted to write this review to let other sysadmins out there know that even though this is not the biggest or most well-known hosting provider, they are definitely worth checking out as I have experienced none of the horrors I hear about with other companies.