We are really satisfied with the customer support 24/7. I kindly thank you to all members of the team at all level of suport....展开
I may miss some of the names...Thank you Ivan, George, Atanas, Iliyana, Mariyana, Todor, Nikola, Anton... You are extremely helpful, fast and detail oriented. You always go above and beyond.
Thank you for everything you have done so far.
I started using SingleHop hosting in 2014. At some point it was acquired by INAP and I recently upgraded my server through IN...展开
AP. I really like the fact that when I need support I can get a human technician on the phone very quickly. And my service tickets (especially downtime reports) are picked up and handled within minutes, despite the fact that I don't pay for any type of service upgrade.
The response time is unparalleled and I believe this level service is much better than what you would find with a multibillion dollar megacorp hosting provider. INAP seems much more personal and genuinely helpful. More than once I called in and asked for help accessing my server I accidentally locked myself out of and they had a technician plugged in with a KVM sorting me out in very little time.
The speed of their hardware is excellent and their infrastructure is quite stable. I believe there has been one short outage since 2014. I wanted to write this review to let other sysadmins out there know that even though this is not the biggest or most well-known hosting provider, they are definitely worth checking out as I have experienced none of the horrors I hear about with other companies.
I have hosted with fastcomet since last year. I paid for the entire year for "Fast Cloud Extra" plan with the 35G HD space. M...展开
y account did'nt reach the limit but since I had zipped file of 7 GB and it was unzipped by developers, and later on zip file was removed but they blocked my account. If you type my website address, it shows on screen, due to "billing for outstanding invoices" my account have been disabled. I have chat with technical support many times but my account after six months is still unavailable. If you want to trash your time, effort and money this is your company to host with. Time is money and money is time. My account is not availabale while I have paid for the the entire year. So I lost money and Time both, you do the math....