I have hosted with fastcomet since last year. I paid for the entire year for "Fast Cloud Extra" plan with the 35G HD space. M...展开
y account did'nt reach the limit but since I had zipped file of 7 GB and it was unzipped by developers, and later on zip file was removed but they blocked my account. If you type my website address, it shows on screen, due to "billing for outstanding invoices" my account have been disabled. I have chat with technical support many times but my account after six months is still unavailable. If you want to trash your time, effort and money this is your company to host with. Time is money and money is time. My account is not availabale while I have paid for the the entire year. So I lost money and Time both, you do the math....
BUSINESS EMAIL LOCKED DUE TO "FRAUDLENT" FLAG
Let me start by saying I've never left a bad review anywhere, never felt the ne...展开
ed to do so, and understood things cannot always go well, sometimes it goes wrong and we have to try to comprehend the other end, not just the client side.
A few days ago I set an email account for my business on this provider, and with the domain name paid arround 85USD. I paid this with a Revolut virtual card. Today in the midst of business email exchanges my account suddenly starts to ask for my password, and I insert it two times untill I start to think something must be wrong with the e-mail service. So I go to the website try to login and there I found my account was locked.
I try to go through customer service and explain to them that I can't have my business e-mail down because I was in the middle of business exchanges and right now it is affecting my business deeply. Everytime the answer is that Risk Management will get in touch with me and that it may take a little more time because right now they're having many tickets submissions. I imagine why they're having this much tickets submissions. Overall pretty bad experience, and you cannot simply lock someone out of they're business like this.
By the way, I wanted to give a 0 review but it isn't possible here.