I still emphasize that I still cannot use your Live Chat service.
I need help with many technical issues. But every time i ne...展开
ed support, i have to create a ticket and wait for a reply.
This is very inconvenient for me and not true for the service package I bought.
In addition, I find my website browsing speed is not good either. It's quite slow.
Therefore, if I do not have Live Chat Support and cannot guarantee the connection speed, I will need a refund for this service.
I would rather have given a zero than a one. I have just tried to transfer a domain from networksolutions to another registra...展开
r. Because the domain hosted my primary email, I changed my email details to avoid problems with any transfer, and then proceeded to get an authorisation code for the transfer which they duly gave me. Having given me the authorisation code, they then told me that my account was locked for 60 days because I had changed my registrant details. They could have given me the option to over-ride the 60 day lock (according to ICANN), but didn't. Result, despite complaining to networksolutions and ICANN, I have to wait 60 days because networksolutions use 'sharp' practice and ICANN cannot intervene. The real feedback, is don't use these sharks.
The best of it was, my domain was registered for the next two years, so they aren't even hanging on to the domain for financial gain. It's just them being petty and vindictive.