I have been using PowWeb for 13 years (since 2006) and my experience has been all positive. There is virtually no down time, ...展开
and their IMAP email service has been reliable and meets all of my needs. On the rare occasions that I have had to contact the Support Department, my issues were resolved in a reasonable amount of time. I have one website and four email addresses, so perhaps my needs are less complex than some of the other customers with the negative reviews, but my experience with PowWeb has been quite good.
I am moving a website from AWS to FastComet and it has been a nightmare. I specifically wanted to do business with a company ...展开
that knew how to migrate a site from AWS to its servers. I did not want to deal with AWS. That is specifically why I am leaving AWS. Slow, incompetent service.
So, I am having to do all the work. I gave FC access to my AWS account. Total access. The same that I have. They can't get it done.
I honestly wonder if they have ever migrated a site from AWS to FC. I asked them repeatedly what I need to give them. They told me the username and the password.
Now, I am hunting down even more info. So, I have to get it from AWS which will take a couple of days. Exactly. What. I. Did. Not. Want. To. Do.
I have been with this company for nearly 20 years. Just paid $170 for a year of hosting. Too much in my opinion. I'm kind of ...展开
a brand loyal person but when my clients start off at 50 bucks a year then freak out a few years later and get a bill for $170 for a year of hosting its time to recommend a new hosting service. I really have never had any problems with their service just the big price hike after the initial signup price. When they got bought out was when I really started to notice this.