I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展开
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
I read too much about there service and customer support and i was impressed with fast customer support i buy my VPS Cloud 2 ...展开
with the fastcomet and i was exited with experince for 4 HOURS ONLY?!!! yes after four hours i was working on whm it start go slow i thout maybe its my connection but still same. i try to log to cpanel and it gave me same issue. i reset my router but same issue. i try my humble old shared hosting whm and cpanel they work very smooth, i contact the customer support they were vey nice and polite and made me ticket after less than hour they said my ip address is blocked thats why im having this issue and they clear it and every thing should work fine with me know. so i to log in same issue so they recheck , the next day they said that my ip is blocked and they solve the issue again. i try it it worked for 5 minute then start go slow. so i get upset and make ticket that i want to cancel my plan. reply to me with polite email that sad that i will leave and they solve the issue and they clear my ip address and everthing is work fine. so i try it and same issue. i reply to them and told them issue not solved i need my money back as you they promised. the said they will 19$ will be deducted for server setup and they have to cover they spends and its my problem that they my hosting ip have problem. on their ad never said that they just write(( 100% Satisfaction or Money Back Guarantee
45 days money-back guarantee for Cloud Shared Hosting and 7 days for VPS/DS Servers)).
So my advice think twice before you consider with fastcomet hosting.
ASO was AMAZING in 2010. Great service, helpful people, pleasant interactions, and then all of a sudden in 2012 they started ...展开
going down. I realized they got acquired and it all makes sense now. They were run into the ground to cut corners and make a profit. The service got outsourced to India, the simple navigation of the site is out the window, and the site got FAR less reliable than it once was. Such a shame.