Valentin took his time and helped me find the best hosting option for my new business! He also assisted with my domain transf...展开
er and walked me through everything step by step! I'm grateful that this is the amazing level of customer service that I can expect, especially because I am a new customer!! Thanks again to Valentin and the Fast Comet team!
I still emphasize that I still cannot use your Live Chat service.
I need help with many technical issues. But every time i ne...展开
ed support, i have to create a ticket and wait for a reply.
This is very inconvenient for me and not true for the service package I bought.
In addition, I find my website browsing speed is not good either. It's quite slow.
Therefore, if I do not have Live Chat Support and cannot guarantee the connection speed, I will need a refund for this service.
Squarespace sent me a questionnaire that said it was no longer available as soon as I clicked the unsatisfied button so let m...展开
e create my own survey:
Did the representative solve your problem? No
Did the representative listen well enough to understand your problem? No
Was the representative condescending? Yes
Will you continue to use Squarespace services in the future? No a couple of months before my contract with Squarespace is up for renewal I will begin creating a site on an alternate platform.
I am posting here because Squarespace is impossible to contact either by email or phone and redirects you to an annoying generic FAQ every time you try.