I chose Glowhost because they offered Shoutcast and web hosting in one package. Directly after ordering, I noted that my enti...展开
re control panel was in Chinese. I then had to work with support for hours before my site could be published, and was asked to scan and send copies of government issued identification. My Shoutcast server went down on the second day, requiring me to contact support a second time. My streaming specifications were also not as advertised, which I had to contact support to resolve. When it came to building my website, I would have liked to have seen more tools to create a professional looking site. Ultimately, I decided to find a more trustworthy host that could provide better tools to actually build my website. When I tried to invoke Glowhost's Money Back Satisfaction Guarantee, I was told that I'd be charged for my domain name that was originally offered for free, and that the charge would come out of my hosting refund. I was sent links to terms and conditions that differed from what I'd already read. After mentioning my intentions of sharing my experiences, I was then told that they could offer me the full refund as an "exception." I replied that I had no intention of withholding details of my experience, and the offer was revoked. In short, Glowhost was not for me. I felt misled by the Satisfaction Guarantee and was dissatisfied in the amount of issues that arose within my first week alone. For anyone looking for web hosting services, Glowhost has timely technical support but was far from pain free for me and abides by the same fine print any cheaper, more popular, professional, and easier to use host does as well.
Worst services in Managed hosting sector…..If you are planning to buy any kind of hosting you must read this review first. Mo...展开
st of their customer support is nonprofessional and have no knowledge about the products and services.
We hosted one VPS with godaddy for our only single company website, server is most of the time having issue with connectivity and godaddy firewall block our api integration with third party apis. We bought dedicated server for our huge traffic to our site But most of the time site was not responding due to lack of connectivity. Support people are unable to serve and only answer they have all the time to rebuild the server. They never accept that they have issue to their side.
Every time I reached to support, they put me on hold from 30 minutes to hours and without any resolution of the problem. At the time of writing this review issue has not been resolved and our server is blocked for most of the services.