They are dishonest and fraud company, They will steal your valuable domains. I was discussing to renew my domain with their c...展开
ustomer supports because they were forcing me to pay high cost for private registration for renewal of my domains. I didn't want private registration.
As they not solving my problem and time was passing so, i decided to pay their blackmailed money to renew my domain. But they renew it by their own money and start selling it.
I have all proof. I contacted customer support. He told Now they will sell my domain at high cost to other customers.
This is very big fraud company. if you want to lose your valuable asset, use this company. They make money by stealing domains.
At first we subscribed to Onliveserver located in Japan to test out our system on Nov 2019, everything's good until there's a...展开
DDOS attack hit us, causing us unable to reach our dedicated server. Submitted a ticket to them to ask for assistance but they cannot do anything to help, they can just trace the source of the IP and block it or allow a certain IP to be whitelisted first to remedy the situation. Lame technical support.
On top of it, their billing really sucks, which they actually double-charged us for the server subscription for consecutive 3 months (which is till Feb 2020). We submitted ticket to ask for refund, yet they only refunded 2 months and not the 3rd month, reopened the ticket and opened live chat but there's no reply from their customer service support. Their CS support also super duper slow and no standard.
Overall, DO NOT USE onliveserver! As they really have a bad customer service and technical support! You will lose much more money if you use their service!