They auto-renewed a hosting plan I had for 3 years which was not authorized. They charged me $719 for 3 years of hosting with...展开
NO ssl, no email, nothing that would possibly warrant that outrageous cost. When I called to set up canceling the service on a specific date they employee told me they can only cancel the same day not a scheduled day and they would prorate the charge because it was past the period of a full refund which was fine by me. It is fair that I pay for the hosting I was receiving until it was canceled. So I got hosting from another provider transferred the site to them then called Godaddy to cancel as requested. This time I was told by the employee that there would be NO refund. That's correct, NO refund of the $719 charge even though they only hosted the site for less than two months. No proration at all. This is robbery and shameful. Godaddy should be ashamed treating long time customers this way. I have been using them for domains and sites for over 16 years.
Squarespace sent me a questionnaire that said it was no longer available as soon as I clicked the unsatisfied button so let m...展开
e create my own survey:
Did the representative solve your problem? No
Did the representative listen well enough to understand your problem? No
Was the representative condescending? Yes
Will you continue to use Squarespace services in the future? No a couple of months before my contract with Squarespace is up for renewal I will begin creating a site on an alternate platform.
I am posting here because Squarespace is impossible to contact either by email or phone and redirects you to an annoying generic FAQ every time you try.