I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展开
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
I had account. for some reason there was spike in my account for some customer activity and they without informing me just su...展开
spended my account. Not even gave me chance to rectify. Their support is negatively awesome. They will just copy and paste same replies over and over again , as if no one understand simple english.
I have been forced to ask for refund. Also they donot provide any number for contact. the one on their website doesnt have incoming calls, as they did not paid their mobile bills.
Pathetic experience with support and only cheap marketing. Do not go for it. What you pay is what you will get.