As someone who has used Ionos web hosting for the past 2 years, I can confidently say that I had a great experience with their service. I was impresse...
d with the reliability of Ionos web hosting. My website was always up and running smoothly, without any downtime.
The tech support was very helpful. I especially appreciate their ability to listen and guide me on all the steps to migrate a website and 6 domains. I...
am not a computer genius. I stick with you until the issue is totally resolved. Never seen anything like it. Truly superior customer service!
Classic bait and switch marketing. Beware the additional monthly fees. Fed up with this company. Beware auto-renewal. A good price does not always mea...
Mail and acces to website should be the the main services that this provider must give to the customers. They do, but when problems appear, "sadly it'...
s like this on shared servers, we can't do anything". So if you want solutions, they propose you to get a Hybrid or dedicated server. Like saying "we give you a service, but it's not 100% sure it will work". Especially with the new custom made software called "N0C", a proprietary software that Planet Hoster test on his live clients. Mails are blocked, sites are blocked. They have a sort of Captcha to unlock yourself, but that thingy was not tested and it's not working, so infinite Captcha displayed.
Bad experience, that I don't want to repeat, not for me, not for my clients. It was OK 10 years ago, now, the costs must be too big for actual number of customers, so "some must go". I don't mind paying more for a great service, thay know to do it since they were doing that in the past.