|比较选项||浏览 IONOS||浏览 PlanetHoster|
|起步价||￥4 / 月||￥41 / 月|
|361 评论||389 评论|
I’ve been a customer of IONOS for years and am satisfied with the service I receive. If I have a problem, someone is there to assist personally shortly. The hosting is stable and easy to use.
Highly Recommended - Planethoster always makes it work!
Their Tech Support Team handled my issues with clear instructions for me to manage the problem and also gave me options for him to manage the issue for me. Every time I ... 展开 have had something come up and needed assistance, the team at Planethoster has been stellar in their approach to service. I highly recommend them! 收起
My feedback is that your service / support is too poor, which I will publish as my review, more than a year ago I moved from another one to IONOS for a better price and when needed help realized the mistake I did so I am movi... 展开 ng back to the previous one, paying a bit more expensive but I have the standard support.
It would be good if one day IONOS educates its support team and takes care of customers as they deserve. I have read comments on different platforms (Twitter, YouTube, etc) and I am not the only one disappointed! So something is very wrong with your support team. 收起
I've used to praise these guys for many years, but lately everything went sideways. From falsely advertising unlimited disk space (in actually limited to 100 GB) to harassing clients over a 50 MB file and suspending their acc... 展开 ounts. You read it right, if you have a file that is over 50 MB they could automatically suspend your account without notice. Happened a couple of times, and it was a log file that was part of the WordPress and WooCommerce.
Terrible support, barely write in English. Servers go down pretty often without explanation, by the time they respond the "website is live, we don't see an issues".
Their latest UI changes are terrible and they use customers to test their unfinished products, such as NOC, they recommend using NOC over cPanel, while it has tons of bugs and doesn't have basic functionality of a cPanel.
Clients sometimes got banned from their own website due to some "whitelist issues".
I can go on and on about other issues.
I have been understanding for a very good while, but their latest harassment and threats of suspending my account because of having a temporary surge of 150GB is simply unacceptable.
They can easily host 150GB of data, as I've been doing it for 3 years already, sometimes the websites I develop go over 100 GB, but all of a sudden they have a hostile attitude towards their loyal users and affiliates and choose to harass them and suspend accounts.
In 2018 you were great. In 2022 you are no more.
Goodbye PlanetHoster. 收起
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|Ruby on Rails||是||无|