We have been a loyal customer with this host over several years. The last experience was very bad. They promised that the bac...展开
k up our server for 7 days just in case something went wrong they can restore the latest backup as soon as possible. However, We have been waiting for over 24 hours and nothing show up. When I called back, they just told us that the backup system went wrong and they cannot do anything. It was very bad. NOT RECOMMEND this hosting at all.
I canceled my plan on September 8, 2019. Today I was charged for another year of hosting. They told me it was my fault becaus...展开
e I didn’t specify i wanted services canceled. It shows that I did so on their site. What else does that mean? Now they’re saying that automatic renewal is non refundable per their Terms and Conditions. I just got ripped off paying for services I haven’t used in 2 years.