I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展开
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Do NOT use ServerCheap. Their network is extremely congested as they seem to be overselling. This is not the worst part thoug...展开
h, the worst part is that they offer no money-back guarantee. I contacted their support less than an hour after placing the order to have the instance canceled and be issued a full refund, they ended up canceling the instance and rejecting my refund request!
I am escalating this issue with PayPal and if I don't get my money back I'll consider it a small fee for a lesson learned. From now, any hosting service with no money-back guarantee is a sketchy one and should be avoided regardless of what good promotions they have. It is a trap!