Shopify isn't a normal hosting company. They are basically a business partner and online store portal. They do offer hosting ...展开
for people who are using their services though, and if that is you, they are great. They do a good job at getting your ecommerce site up and running right away and their hosting is very stable. If you want to start an online store, Shopify is the best in Canada.
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
We have been using Site5.com since 1996, as a small website design business we opted for the reseller account. For 24 months ...展开
we have suffered the decline of its support and its service in general.
For more than a year, our CMS has been indicating that the version of PHP 7.2.26 on our servers was out of date and that it would soon be obsolete and no longer supported.
Since then we have repeatedly contacted Site5 technical support requesting they to inform the date when they would update the PHP version. His answer was always not being able to guarantee when they would.
About 4 months ago we were informed that the servers would not receive the PHP update and that we would inevitably have to switch to a higher plan with a higher price. Which we opposed and started migrating our websites, which would take us several months.
Oh surprise, last month we received, without notice, an invoice with a 20% increase, when we claimed they informed us that we had to pay the adjustment.
We took opportunity and asked again if with the increase they would update the version of PHP to what again they brazenly answered us that we should change to a higher plan.
If this is not a shameless / scoundrel company, what can you call it?