I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan f...展开
or 3 months. Never experienced any issue with their service. I've monitored my website uptime with Jetpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
two days back I booked a windows vps server with 8cpu and 8gb ram with 200gb ssd disk space.
after I got the lo...展开
gin details I tried to to login many times, but it was not working, I called them raised a ticket and tried to get it solved.
After I logged in first time, I checked what configuration I had been provided.
I was shocked it was just a 2ghz 4cpu system and not sure if it was a ssd.
when I complained it and mentioned I would not like continue, kindly refund the payment its just 1 day, they totally ignored and instead started blaming me that I might had got some cheaper option so I am saying it. even though they accepted their fault, but now they want me to still stuck with them,
friends dont even think to try this company.
I'm not a big time customer. I have 1 domain this it important to me for use as a small business / hobby. Been with this com...展开
pany since 2015. Each time I've engaged with Small Orange, I always walk away annoyed and frustrated. It seems such a self-centrist business with zero regard for customer experience. Simply awful. I'm looking for a new host.