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Memset 对比 ChemiCloud

Comparison
比较选项 浏览 Memset 浏览 ChemiCloud
定价
6项主机方案 12项主机方案
起步价 ¥1,171 / 月 ¥20 / 月
免费域名
赠券 2 张优惠券
用户评分
2.2
5.0
可靠性 1.0
5.0
定价 3.0
5.0
用户体验 4.0
5.0
技术支持 1.0
5.0
功能 2.0
5.0
用户评论
1 评论 533 评论
最新好评 No reviews yet
Best support ever
Tomislav Trgovac,
10
Chemicloud has the arguably best client support. The live chat is always working, response time is almost instant and their support stuff solved all of my issues in no time in the past several years. I wouldn't change them for anything :)!!
最新差评
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... 展开 ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
收起
Bad attitude when they know I m migrating server due to technical issues
Shahbaz Khan,
3.2
I used it for 2 years and as a Senior Developer, I would not recommend this to anyone. They miss interpreted the word grace period once they came to know I m not going to continue first they asked to pay for the grace period ... 展开 and then suspended the account 10 hours before ending the grace period and insisted to buy for one more month to recover the data if required.
I have used many hosting services including aws, godaddy, BlueHost, hostgator, Contabo, OVS, etc for different clients in my entire professional career but chemcloud is very opportunist.
also, their technical staff is so much incompetent that often they refuse to install some packages or install them in a way that is not useful and generates issues.
Personally, I would not recommend it to any of my clients.
收起
共享型主机
从¥20到¥40的3项方案
低于4美元

Starter

¥2.98 / 月
  • 空间: 20 GB
  • 带宽: 无限
  • 控制面板: cpanel
  • 站点数量: 1
查看Starter方案
低于8美元

Pro

¥4.48 / 月
  • 空间: 30 GB
  • 带宽: 无限
  • 控制面板: cpanel
查看Pro方案
超过10美元
VPS
从¥400到¥1,801的4项方案
低于4美元
低于8美元
超过10美元

CVPS 1

¥59.96 / 月
  • 空间: 80 GB
  • 带宽: 无限
查看CVPS 1方案
独立服务器
从¥1,171到¥7,431的6项方案
低于4美元
低于8美元
超过10美元

1U 1xQuad-Core

¥175.46 / 月
  • 空间: 1 TB
  • 带宽: 无限
查看1U 1xQuad-Core方案
云主机
从¥400到¥400的1项方案
低于4美元
低于8美元
超过10美元

Cloud VPS 1

¥59.96 / 月
  • 空间: 80 GB
  • 带宽: 4 TB
查看Cloud VPS 1方案
分销商主机
从¥50到¥117的4项方案
低于4美元
低于8美元

Kickstart

¥7.49 / 月
  • 空间: 60 GB
  • 带宽: 3 TB
  • 控制面板: whm
查看Kickstart方案
超过10美元

Grow

¥9.99 / 月
  • 空间: 90 GB
  • 带宽: 6 TB
  • 控制面板: whm
查看Grow方案
Data Centers
6中的2项
北美洲
欧洲
亚洲
大洋洲
南美洲
非洲及中东
技术支持
6中的3项 6中的5项
在线交流
电话支援
电邮支援
论坛支援
视频指南
知识库
支持的CMS
6中的1项 6中的6项
WordPress
Joomla
Drupal
Mageto
Softaculous
PrestaShop
操作系统支持
2中的2项 2中的1项
Windows
Linux
支持的语言
8中的0项 8中的5项
PHP
Java
Python
Node.js
Django
Perl
Ruby on Rails
ASP.NET
支持的数据库
3中的0项 3中的2项
MongoDB
MySQL
PostgreSQL
支持的支付方式
6中的0项 6中的2项
Paypal
信用卡
Moneybookers
电汇
Webmoney
Bitcoin
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