The supervisor named Arpit Kumar Mishra was obnoxious. Horrible attitude
Rackspace email progra...
We use Rackspace email.
Using the webmail interface, I have a need to resend the same email message to multiple recipients. O...展开
nce I have sent to a recipient, the message appears in my sent folder. Then, I can click on the email and click "Resend email" to send the same mail again. I simply delete the address in the "To" field and replace with the new intended recipient.
Until yesterday, resending a message was a routine matter. Now, however, I am using a 420 KB message and when I resend it, the Rackspace program inflates the message size, and not even consistently. Sometimes the message size jumps from 420 KB to 488KB. But it has also generated messages at 642 KB and even 983KB.
They told me to "try formatting a new message", despite the fact the the SAME message was re-sent by their program successfully about 50 times. Now all of a sudden it's the fault of the message formatting?
What they are really telling me is that they have no idea how to solve my issue. I should point out, they had this same problem a few years ago, and they told me the same thing. A year or so later, the problem cleared up, and we had no problems until yesterday. Who knows how long before this is fixed, if ever. It's very annoying.