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Memset 对比 Hostwinds

Comparison
比较选项 浏览 Memset 浏览 Hostwinds
定价
6项主机方案 32项主机方案
起步价 ¥1,135 / 月 ¥33 / 月
免费域名
赠券
用户评分
2.2
4.7
可靠性 1.0
4.7
定价 3.0
4.7
用户体验 4.0
4.7
技术支持 1.0
4.7
功能 2.0
4.7
用户评论
1 评论 1151 评论
最新好评 No reviews yet
I am fully satisfied
Silvano Berardi,
10
Your sites will be in good hands, dudes. Personally, I'm a fully satisfied Hostwinds customer. They are rock. High 99% uptime and very fast servers. I developed my Wordpress Website with optimum speed using the available soft... 展开 aculous addon in the Cpanel. Well done! 收起
最新差评
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... 展开 ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
收起
Nickle and Diming
Brian W,
3.6
I signed up for $10.99 per month because of the good reviews. My first month was discounted 25%. Then I notice that they are charging me $3 extra per month just to have backups. That is just plain nickle and diming. BACKUP SHOULD BE INCLUDED!
共享型主机
从¥44到¥93的6项方案
低于4美元
低于8美元

Basic

¥6.74 / 月
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  • 站点数量: 1
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超过10美元

Advanced

¥8.24 / 月
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  • 站点数量: 4
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VPS
从¥33到¥277的16项方案
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低于8美元

Unmanaged Linux VPS Hosting 1

¥4.99 / 月
  • 空间: 30 GB
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Fully Managed Linux VPS Hosting 1

¥8.24 / 月
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独立服务器
从¥1,135到¥7,205的6项方案 从¥1,158到¥1,158的1项方案
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1U 1xQuad-Core

¥175.46 / 月
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¥179.00 / 月
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云主机
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¥28.99 / 月
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从¥34到¥65的4项方案
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¥5.24 / 月
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Ultimate

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SSL
从¥485到¥970的2项方案
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1 YEAR

¥75.00 / 月
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服务器位置
6中的2项 6中的1项
北美洲
欧洲
亚洲
大洋洲
南美洲
非洲及中东
技术支持
6中的3项 6中的4项
在线交流
电话支援
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论坛支援
视频指南
知识库
支持的CMS
9中的2项 9中的4项
WordPress
托管Wordpress
Joomla
Drupal
Mageto
Fantastico
Softaculous
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操作系统支持
2中的2项 2中的2项
Windows
Linux
支持的语言
7中的0项 7中的3项
PHP
Java
Python
Node.js
Django
Perl
Ruby on Rails
支持的数据库
3中的0项 3中的3项
MongoDB
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支持的支付方式
6中的0项 6中的4项
Paypal
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Second

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