The response of the support staff is crazy fast. I've been with them for 5 years and I have no complaints. I would highly recommend KnownHost!
Very fast around the G...
I really appreciate the quick responses I get when I need help from venois.net.
My site has 100% uptime and loads very fast a...展开
round the Globe! I feel very comfortable recommending them to my friends and business partners. Awesome technical and customer service. They have a patient way of dealing with my inquiries and I always feel heard, understood and that they care! Thank you again for the continued positive experience.
Worst mistake of my life was signing up with these guys. One of my accounts was hacked and their abuse team sent me an email ...展开
alerting me to the files that were malicious. I deleted all of them except one (which I missed by mistake). Because of this, on a Friday night, they shut my site down - took it off line. Then they give me the spin that their 'abuse team' is different from their "support team" and they only work 9-5 monday to friday - no after hours support. So my site is now offline until Monday at the earliest. Dreadful service, in no way fit for a professional business to rely on. Please learn from my mistake, avoid these guys at all costs.